Your bill-to and ship-to address can be different or the same. 

The billing address must match the billing information on file with your credit card provider. If they do not match you will not be able to check out and will receive an error. If you continue to have a problem then please call your bank or credit card company to see why they are declining payment. 

If you still have concerns, please contact our Quality Control Center (800.788.8633).