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During processing, we review your order to make sure we have all the information, artwork, and/or files we need from you to keep your order moving along.


To ensure your order looks its best for printing, one of our graphic designers carefully looks over your design(s), checking for photo quality and text clarity. The designer also makes sure that we have received the official “thumbs up” from you (i.e., your proof approval) to print each design.


After receiving your approval the order moves straight to production to make your unique customized order.


After printing, your order items are tailored to their custom size, shape, fold, and/or finish. Before packing your order, our production team carefully looks over your items one last time to make sure they meet our high quality standards.


Once your order ships, a tracking number is emailed to you so you can track your order during the shipping process.

If you still have concerns, please contact our Quality Control Center (800.788.8633).