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How do I reorder?
Many products can be easily reordered online, right from your account. (For details on how to reorder School Magnets, read our easy, three-step Reordering ...
Fri, Jun 16, 2023 at 11:31 AM
How can I find my previous order?
Your previous order will be found in Recent Orders or Order History. To edit your previous order's design, select Reorder or Add To Cart and Edit. You ...
Fri, Jun 16, 2023 at 11:31 AM
Can I see a copy of my proof again after I’ve ordered?
To see a copy of your proof: Sign in to your account. Select Order History from My Account. Select which order you’d like to see. Click on the thumbnai...
Fri, Jun 16, 2023 at 11:31 AM
I created an account but don’t see my order history. Why can't I see it?
Your order history may not be linked to your account yet. Please contact our Quality Control Center (800.788.8633).
Wed, Jun 14, 2023 at 3:23 PM
Will my order history be in my account?
Soon after creating your account, your order history will be linked. Once linked, you’ll be able to view your proofs, order numbers, and purchases. Contact...
Fri, Jun 16, 2023 at 11:31 AM
Why isn’t my sign-in working?
Make sure you have entered your email address the way you did when you created the account. You can also reset your password if you have forgotten it. I...
Wed, Jun 14, 2023 at 3:18 PM
Why can't I see the order I just placed in my account?
After you place an order, it takes about 20 minutes for the order to transfer to us. During that time, you may not see it in your account yet. Once your or...
Fri, Jun 16, 2023 at 11:32 AM
If I can’t get my first account to work, should I create another account?
We do not recommend creating a second account due to troubles on your first account. Your order history may not be complete, and it could cause problems th...
Wed, Jun 14, 2023 at 3:20 PM
Help my saved work is gone
If you saved designs in your Saved Work, but it is showing empty in your online account: Sign out. Sign in using your original email address. This shoul...
Fri, Jun 16, 2023 at 11:32 AM
Can you set up my account for me?
We're sorry, but to protect your privacy, we will not set up an account for you. Create an Account
Wed, Jun 14, 2023 at 3:17 PM