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My Account

Can you set up my account for me?
No. We're sorry, but to protect your privacy, we will not set up an account for you. Create an Account
Mon, Apr 24, 2017 at 10:21 AM
Why isn’t my sign-in working?
Make sure you have entered your email address the way you did when you created the account. You can also reset your password if you have forgotten it. If yo...
Mon, Apr 24, 2017 at 5:06 PM
If I can’t get my first account to work, should I create another account?
We don’t recommend it. Your order history may not be complete, and it could cause problems the next time you want to order. If you are having trouble signin...
Mon, Apr 24, 2017 at 4:46 PM
Can I change my sign-in information?
Yes. To change your email address or password: Sign in using your original email address. Under My Account, click Account Home. Click Change Email/P...
Mon, Apr 24, 2017 at 10:22 AM
Will my order history be in my account?
Soon after creating your account, we’ll link your order history to it. Once linked, you’ll be able to view your proofs, order numbers, and purchases. Contac...
Mon, Apr 24, 2017 at 10:19 AM
How can I find my previous order?
After you Sign In you will be able to find your previous order in Recent Orders or Order History. When you locate it, select Reorder or Add To Cart and Edit...
Mon, Apr 24, 2017 at 10:23 AM
I created an account but don’t see my order history. Why can't I see it?
Your order history may not be linked to your account yet. Please contact us and we’ll be glad to help.
Mon, Apr 24, 2017 at 4:44 PM
Why can't I see the order I just placed in my account?
After you place an order, it takes about 20 minutes for the order to transfer to us. During that time, you may not see it in your account yet. Once your ord...
Mon, Apr 24, 2017 at 5:01 PM
Can I see a copy of my proof again after I’ve ordered?
Yes. To see a copy of your proof: Sign in to your account. Select Order History from My Account. Select which order you’d like to see. Click on th...
Mon, Apr 24, 2017 at 11:50 AM
Help my saved work in gone
If you saved designs in your saved work but it is showing empty in your online account Start by using the sign out button from your account home Once sign...
Wed, May 4, 2022 at 9:45 AM