What types of files can I add to Truly Engaging designs?

Modified on Thu, Jun 25 at 7:24 PM

You can add your personal elements to most products!


Our personalization process allows you to incorporate custom elements directly while designing your order. If the item you're working on doesn't have that functionality built in, our graphics team can add it for you after your order is placed.


Our Design Studio accepts JPEG and PNG files while you are creating your order. For all other file types, you'll need to upload them separately through our file upload page: https://www.trulyengaging.com/upload/enter/market/1000


To make a request:

  1. Leave a note in the Request box within the Design Studio, including you have an element you would you like to add along with placement instructions.
  2. After checking out, upload your file at: https://www.trulyengaging.com/upload/enter/market/1000 using your new order number.

Once we receive your file, our graphics standards team will review it and pass it along to our graphics team. You can expect a digital proof for your review and approval within 2–3 business days.


For more information about QR codes, please see Can I add a QR code to my order?

Accepted file types by category:


Photos JPEG, PNG, TIFF, Adobe Photoshop (.psd), PDF, or EPS


Logos Adobe Illustrator (.ai), EPS, Adobe Photoshop (.psd), TIFF, PNG, JPEG, or PDF


Guest & Mailing Lists Microsoft Excel (.xls/.xlsx), or CSV


Please see our Upload Page for more details!

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